Terms of Service
Website use, agreements and customer responsibilities.
Updated September 30, 2026
Orders and payment
Review the product, unit, quantity, price, tax and delivery charge before submitting. Availability and requested fulfillment times require confirmation. Stripe processes online payments when available. Natural materials vary; photos and calculators are guides. Changes to agreed materials or prices require your approval.
Pickup and delivery
Pickup is in Spartanburg, SC; call or text for directions. Provide a correct delivery address and tell us about access restrictions and hazards. Requested windows may change because of weather, stock or safe access. Confirm scheduling with us; a payment receipt alone does not guarantee a time window.
Changes, returns and refunds
Read our Returns & refunds page for how to request cancellation, report a problem or seek a refund. No blanket no-refund rule is imposed by this website.
Using the website
Use the site lawfully and provide accurate information. Do not impersonate someone, submit content without permission, disrupt the service or bypass access controls. Protect private account and order credentials. Website availability and third-party services can change.
Content and rights
Website content and third-party marks remain subject to their respective owners’ rights. Browsing does not transfer ownership or grant permission to republish assets. You retain rights to what you submit and permit processing needed to respond or perform agreed work.
Agreements, rights and contact
An accepted written proposal or checkout agreement governs the specific transaction. Updates to this website do not rewrite an existing contract. Nothing here removes mandatory consumer rights, legally required refunds or remedies. Contact 864-999-4020 (call or text) with questions or concerns.